01
1. Introduction
CayGo (“CayGo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the CayGo platform.
02
2. Information We Collect
We may collect:
- Full name
- Email address
- Phone number
- Date of birth
- Mailing address
- Profile photo
Where required, we may collect:
- Driver’s licence information
- Government-issued identification
- Selfie or identity verification photographs
Hosts may provide:
- Vehicle registration information
- Vehicle ownership information
- Insurance information
- Vehicle photographs
Payment details are processed through third-party payment processors.
CayGo does not store complete credit card numbers.
We may collect:
- IP address
- Browser information
- Device information
- Booking activity
- Communications through the Platform
03
3. How We Use Information
We use information to:
- Operate the Platform
- Process bookings
- Verify identities
- Prevent fraud
- Resolve disputes
- Improve user experiences
- Comply with legal obligations
04
4. Information Sharing
We may share data with:
Information necessary to facilitate bookings.
Third-party companies assisting with:
- Payment processing
- Identity verification
- Cloud hosting
- Customer support
When required by:
- Court order
- Law enforcement request
- Applicable law
05
5. Data Security
We implement commercially reasonable technical and organisational security measures to protect your personal information.
However, no Internet transmission is completely secure.
06
6. Data Retention
We retain personal information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
07
7. User Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data
08
8. Cookies
CayGo uses cookies and similar technologies to improve platform functionality and analytics.
Users can manage cookie preferences through their browser settings.
09
9. International Transfers
Your information may be transferred to and processed in countries outside your country of residence where our service providers operate.
10
10. Contact
If you have questions regarding this Privacy Policy, contact: